KEEPING YOUR PEOPLE
FOCUSED - A 2009 LEADERSHIP IMPERATIVE Register Now
Distracted employees don’t deliver great results.
Fear, uncertainty and financial concerns are keeping your people from doing their best work. But you can change that. Learn the five factors that keep employees focused.
This informative webinar* will give you a simple plan for taking action and doing your part to keep your company and the economy on track in 2009.
Register Now
*Also offered as an onsite workshop
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strategic employee communications
Helping companies drive desired employee behavior to achieve individual, department and corporate goals.
Ideal for improving or sustaining organizational performance or making changes to programs, culture, policies, systems or business practices.
HELPING COMPANIES:
- Engage Employees to Deliver Results
- Define and Manage Culture
- Increase Employee Business Acumen
- Manage Controversial Issues
- Navigate and Build Support for Changes
CASE STUDY - Cultural Fine-Tuning -
Fostering Faster Decision Making
The Problem
Consensus decision-making was taken to an extreme. Protracted decisions, once made, were often interpreted differently or implemented inconsistently.
The Communications Solution
A multi-dimensional approach focusing on clear structure and behavioral reinforcement that included:
- Positioning the leadership team as role models for faster decision-making;
- Sharing anecdotes to reinforce the new way to make decisions;
- Clarifying decision maker's roles and responsibilities, and escalation criteria;
- Documenting key decisions during executive meetings to foster fast, consistent communications.
The Results
- Individual leaders sought input, but made many key decisions without consensus;
- Reduced tendency to require further study, shaving months off decision timelines;
- Documented decisions were cascaded quickly and with consistency;
- Managers understood the goal and began escalation efforts to prevent delays.
"Amy is a pro. I always knew that when she was involved, I would be well prepared for any communications challenge."
Sue Swenson
CEO Sage North America
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